Contact information

We always provide your group a suitable coach with possible extra services so that your trip will be a success

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    24-hour service

    With urgent matters outside office hours please contact our 24-hour service +358 29 170 0120

    Lahti

    p. 029 170 0120
    Our office is open Mon-Fri 8:30 – 16:00, Sat-Sun closed

    Helsinki

    p. 029 170 0124

    Sales – Customer service – Finance

    Sales Manager – Veli-Pekka Haikkola
    veli-pekka.haikkola@reissuruoti.fi
    p. 044 906 7234

    Finance – Marianna Ruoti
    marianna.ruoti@reissuruoti.fi
    p. 044 906 7232

    Customer service – Finance – Katri Kaitainen
    katri.kaitainen@reissuruoti.fi
    p. 044 493 2592

    Office

    Head of traffic, Jukka Ruoti
    jukka.ruoti@reissuruoti.fi
    p. 044 906 7233

    Traffic manager Helsinki, Tom Walle
    tom.walle@reissuruoti.fi
    p. 044 906 7231

    Traffic manager Hämeenlinna Martti Hänninen
    martti.hanninen@reissuruoti.fi
    p. 044 986 1307

    Traffic manager Lahti Pasi Wessman
    pasi.wessman@reissuruoti.fi
    p. 0400 940 728

    Administration

    CEO, Juho Ruoti
    juho.ruoti@reissuruoti.fi

    E-invoicing

    Company ID 0148619-6
    OVT-code 003701486196
    Operator code E204503
    Email address for invoices: BusTravelReissuRuoti.FI.P.134262-5@docinbound.com

    24-hour service

    With urgent matters outside office hours please contact our 24-hour service +358 29 170 0120

    Sales – Customer service – Finance

    Sales Manager – Veli-Pekka Haikkola
    veli-pekka.haikkola@reissuruoti.fi
    p. 044 906 7234

    Finance – Marianna Ruoti
    marianna.ruoti@reissuruoti.fi
    p. 044 906 7232

    Customer service – Finance – Katri Kaitainen
    katri.kaitainen@reissuruoti.fi
    p. 044 493 2592

    Office

    Head of traffic, Jukka Ruoti
    jukka.ruoti@reissuruoti.fi
    p. 044 906 7233

    Traffic manager Helsinki and Lahti, Tom Walle
    tom.walle@reissuruoti.fi
    p. 044 906 7231

    Traffic manager Hämeenlinna Martti Hänninen
    martti.hanninen@reissuruoti.fi
    p. 044 986 1307

    Head of Maintanence Pasi Wessman
    pasi.wessman@reissuruoti.fi
    p. 0400 940 728

    Administration

    CEO, Juho Ruoti
    juho.ruoti@reissuruoti.fi

    24-hour service

    With urgent matters outside office hours please contact our 24-hour service +358 29 170 0120

    E-invoicing

    Company ID 0148619-6
    OVT-code 003701486196
    Operator code E204503
    Email address for invoices: BusTravelReissuRuoti.FI.P.134262-5@docinbound.com

    Give us feedback

      Customer satisfaction

      High quality service and customer satisfaction is important to us. We measure our customer satisfaction by received feedback and randomly executed customer surveys. You can give us feedback directly to our staff, by phone or e-mail, in Facebook and through our internet feedback form. We handle your feedback immediately and respond immediately. We will also correct any possible errors as soon as possible and refund any direct harms occurred to our customers. Price deductions and refunds are negotiated case by case.