Contact information

We always provide your group a suitable coach with possible extra services so that your trip will be a success

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    Lahti

    Our office is open Mon-Fri 8:30 – 16:00, Sat-Sun closed

    Sales – Customer service – Invoicing

    Sales – Riikka Kallonen
    riikka.kallonen@reissuruoti.fi
    p. +358 40 703 5335

    International Sales, Marketing –  Saša Arhar
    sasa.arhar@reissuruoti.fi
    p. +358 50 4629250

    Sales – Ilkka Mäenpää
    ilkka.maenpaa@reissuruoti.fi
    p. +358 44 7722 548

    Customer Service
    asiakaspalvelu@reissuruoti.fi

    Depot

    Southern Finland (Lahti, Vantaa, Helsinki) – Sami Vinkki
    sami.vinkki@reissuruoti.fi
    p. +358 44 902 4422

    Northern Finland (Oulu) – Mika Alamäki
    mika.alamaki@reissuruoti.fi
    p. +358 40 069 8201

    Maintenence Manager – Roope Ikonen
    roope.ikonen@reissuruoti.fi
    p. +358 45 134 8856

    Administration

    Business Director – Ville Paasonen
    ville.paasonen@reissuruoti.fi 
    p. +358 44 3304055

    E-invoicing

    Company ID 0148619-6
    OVT-code 003701486196
    Operator code 003721291126
    Email address for invoices: invoice-01486196@kollektor.fi

    Sales – Customer service – Finance

    Finance – Marianna Ruoti
    marianna.ruoti@reissuruoti.fi
    p. +358 44 906 7232

    Customer service – Finance – Katri Kaitainen
    katri.kaitainen@reissuruoti.fi
    p. +358 44 493 2592

    Office

    Head of traffic, Jukka Ruoti
    jukka.ruoti@reissuruoti.fi
    p. +358 44 906 7233

    Traffic manager Helsinki and Lahti, Tom Walle
    tom.walle@reissuruoti.fi
    p. +358 44 906 7231

    Traffic manager Hämeenlinna Martti Hänninen
    martti.hanninen@reissuruoti.fi
    p. +358 44 986 1307

    Head of Maintanence Pasi Wessman
    pasi.wessman@reissuruoti.fi
    p. +358 40 094 0728

    Administration

    CEO, Juho Ruoti
    juho.ruoti@reissuruoti.fi

    With urgent matters outside office hours please contact our 24-hour service +358 29 170 0120

    E-invoicing

    Company ID 0148619-6
    OVT-code 003701486196
    Operator code 003721291126
    Email address for invoices: invoice-01486196@kollektor.fi

    Give us feedback

      Customer satisfaction

      High quality service and customer satisfaction is important to us. We measure our customer satisfaction by received feedback and randomly executed customer surveys. You can give us feedback directly to our staff, by phone or e-mail, in Facebook and through our internet feedback form. We handle your feedback immediately and respond immediately. We will also correct any possible errors as soon as possible and refund any direct harms occurred to our customers. Price deductions and refunds are negotiated case by case.